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Learning Outcomes - Participants will have: • An understanding of the basic anatomy and physiology relevant to phlebotomy • An understanding of problems that are possible to encounter with phlebotomy • A foundation of knowledge on which to base practical solutions to problems likely to be encountered • An understanding of safe practice • An understanding of pre-analytical errors and the correct procedure necessary to achieve appropriate diagnostic results • A safe and secure approach to good practice when obtaining venous blood sample, and the application of health and safety measures relevant to the procedure • An understanding of the need for the application of standard precautions for infection prevention and control • All techniques taught comply with the recommendations from the National Association of Phlebotomists, and International Standards (Clinical Laboratory Standards Institute (CLSI) & (EFLM) European Federation of Laboratory Medicine). AM • Overview of phlebotomy in the UK – importance of a standard procedure • Importance of correct patient identification • Incidence of ‘Wrong Blood In Tube’ • Pre-analytical errors – causes / effect and ways of avoidance • Standard Precautions - Health & Safety (Sharp Instruments in Healthcare) Regulations 2013 - needle stick injury - Hep B vaccination • Technique - Applying disposable tourniquets - Practice palpating veins - Skin prep / gloves / Best Practice • A & P of arm - Choosing suitable veins - Nerves, tendons, arteries • Blood Specimens - fasting / non-fasting / time - Order of draw • Questions & Answers PM • Practical session using vacuum tubes and needles • Applying tourniquet & Order of Draw • Practical - Winged Collection Sets & operation of safety guards • Problem solving – finding those ‘difficult veins’ All Candidates will receive a copy of ‘Phlebotomy’ by Roger Hoke and a copy of the NAP Manual & Practice Portfolio (which includes the assessment section).

Background This session will cover basic anatomy and physiology, how to record ECGs and what is a normal ECG. The session will also aim to show how to overcome the common problems with taking ECGs and is suitable for HCAs and nurses new to practice or as a refresher. This workshop may support Unit No 4223-338 Perform Routine ECG Procedures at Level 3 within the Quality Credit Framework for those HCAs wishing to achieve a nationally accredited qualification. Workshop Time-Table 0900-0915 - Registration 0915-0930 - Why record an ECG? 0930-1030 - How to record an ECG, Lead placement, machine settings 1030-1100 - A & P, underlying pathophysiology 1100-1115 - Mid-morning break 1115-1200 - Views of the heart, the normal ECG 1200-1230 - Common ECG patterns 1230-1300 - Accountability, Q & A, Evaluations & Close