bookings@networkforpractices.co.uk / Office: 07539 440633

Providing Training for Clinical and non-Clinical Staff in the Health Care Sector since 2007

Non-Clinical Training

A comprehensive range covering customer service, prescription medicines explained, understanding diagnostic tests, NHS Pensions, medical terminology, management and leadership skills, Health & Safety, fraud and forgery, summarising and more.

For further information regarding the non-clinical sessions, please view the relevant flyer below or email thelmaspeed@networkforpractices.co.uk to discuss your requirements.

For all bookings and enquiries please email bookings@networkforpractices.co.uk

Calendar of Events

June 2021

16/06/2021 - Fire Marshal Training, 0930-1130

16/06/2021 - Understanding Medical Terminology, 1030-1330

17/06/2021 - Read-Coding - The Essentials, 1030-1330

23/06/2021 - Triage for Non-Clinical Staff, 0930-1300

23/06/2021 - Effective Investigative Interviewing Skills, 0930-1230

23/06/2021 - Effective Patient Engagement, 1330-1630

23/06/2021 - Telephone Triage, 0930-1300

29/06/2021 - The Practical and Legal Aspects of Subject Access Requests and GDPR, 0930-1230

29/06/2021 - Caldicott Guardian in General Practice, 1330-1630

30/06/2021 - Caldicott Guardian in General Practice, 1330-1630

July 2021

01/07/2021 - Care Navigation Workshop 1 - Communication, 0930-1300

05 & 19/07/2021 - Leading for Success, Day 1 & 2, 0930-1630 (both days)

06/07/2021 - Wellbeing in the Workplace, 0930-1630

07/07/2021 - Care Navigation Workshop 2 - Telephone Triage, 0930-1300

07/07/2021 - Redacting Medical Records, 1330-1530

08/07/2021 - Read Coding - the Essentials, 0930-1230

08/07/2021 - Understanding Medical Terminology, 1330-1630

12/07/2021 - Care Navigation Workshop 3 - Signposting, 0930-1300

14/07/2021 - Fire Marshal Training, 0930-1130

20/07/2021 - Telephone Techniques and Skills Needed, 0930-1300

20/07/2021 - Effective Business Planning, 1330-1630

21/07/2021 - Fire Marshal Training, 0930-1130

21/07/2021 - Summarising Medical Records, 0930-1630

August 2021

No Open Sessions during the School Summer Holidays

September 2021

07/09/2021 - Understanding Prescription Medication, 0930-1230

08/09/2021 - Conflict, Positive Outcomes & Challenging Conversations, 0930-1300

09/09/2021 - Read Coding - The Essentials, 1030-1330

09/09/2021 - Care Navigation Workshop 1 - Communication, 0930-1300

09/09/2021 - Care Navigation Workshop 2 - Telephone Triage, 1330-1700

14/09/2021 - Getting the Best from Docman, 0930-1230

14/09/2021 - Understanding Medical Terminology, 1330-1630

15/09/2021 - Safeguarding Admin for Administrators, 1330-1630

16/09/2021 - Workflow Management - Review Your Processes, 0930-1230

16/09/2021 - Managing Conflict with Intervention, 1330-1630

17/09/2021 - Care Navigation Workshop 3 - Signposting, 0930-1300

21/09/2021 - Fire Marshal Training, 0930-1130

22/09/2021 - Redacting Medical Records, 1400-1600

23/09/2021 - Effective Patient Engagement, 1330-1630

October 2021

05/10/2021 - Summarising Medical Records, 0930-1630

07/10/2021 - Confidentiality, Data Protection & Information Governance, 1330-1530

12/10/2021 - Fire Marshal Training, 0930-1130

13/10/2021 - Read Coding - the Essentials, 0930-1230

13/10/2021 - Understanding Medical Terminology, 1330-1630

13/10/2021 - Telephone Triage for non-Clinical Staff, 1330-1700

14/10/2021 - Managing Conflict with Intervention, 0930-1230

14/10/2021 - Chairing Successful Meetings, 0930-1300 (further information to follow, bookings are open now)

14/10/2021 - Workflow Management, Review Your Processes, 1330-1630

18 & 19/10/2021 - Managing for the First Time (Day 1 & 2), 0930-1630 (both days)

20 & 21/10/2021 - Train the Trainer (Day 1 & 2), 0930-1630 (both days)

26/10/2021 - HR Skills, inc Managing Absence, 0930-1630

November 2021

01/11/2021 - Customer Service, Communication & Conflict, 0930-1300

02/11/2021 -Understanding Prescription Medication, 0930-1230

04/11/2021 - Effective Business Planning, 0930-1230

04/11/2021 - Managing Absences, 0900-1300 (further information to follow, bookings are open now)

04/11/2021 - Effective Investigative Interviewing Skills, 1330-1630

09/11/2021 - Understanding Medical Terminology, 0930-1230

09/11/2021 - New Vision Users, 1330-1630

09/11/2021 - Conflict, Positive Outcomes & Challenging Conversations, 0930-1300

10/11/2021 - Safeguarding Admin for Administrators, 0930-1230

16/11/2021 - Fire Marshal Training, 0930-1130

18/11/2021 - Redacting Medical Records, 1330-1530

December 2021

01/12/2021 - Summarising Medical Records, 0930-1630

01/12/2021 - Pain Free Appraisals, 0930-1600

02/12/2021 - Telephone Skills (not Triage), 0930-1230

03/12/2021 - Read Coding - the Essentials, 1030-1330

03/12/2021 - Care Navigation Workshop 1 - Communication, 0930-1300

03/12/2021 - Care Navigation Workshop 2 - Telephone Triage, 1330-1700

08/12/2021 - HR Skills, inc Managing Absence, 0930-1630 (further information to follow, bookings are open now)

09/12/2021 - The Practical and Legal Aspects of Subject Access Requests and GDPR, 0930-1230

10/12/2021 - Care Navigation Workshop 3 - Signposting, 0930-1300

14/12/2021 - Fire Marshal Training, 0930-1130